Technical Support Engineer, Malaysia

Аналитика рынка

Стек

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Описание

You will diagnose and resolve technical issues for Orb devices in the field, performing hands-on mechanical and electrical repairs, part replacements, and device upgrades. You will communicate directly with operators and partners, document bugs and user feedback, maintain a knowledge base, and coordinate with engineering to implement fixes and improvements. You will manage customer expectations, provide timing estimates, and travel across APAC locations as needed.

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