Working Student IT Support Specialist (m/f/d)

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Описание

At 1KOMMA5° , we pursue a clear vision: Living on wind and sunlight forever for free . To make this a reality, we are building the energy system of the future with Heartbeat AI. Want to be part of it? We bring together regional craftsmanship and scalable software: We don't think of solar, batteries, heat pumps, and e-mobility as isolated components, but control them as an intelligent, integrated overall system in our virtual power plant. Directly connected to the electricity market – in real time, fully automated. This way, energy is used when it is available from renewables and particularly cost-effective. 5 million households to renewable energies. Over 3,000 people are working towards this every day, at more than 80 locations worldwide, from Finland to Australia. Want to take responsibility and build solutions that truly matter? Apply now and help us shape the energy world of tomorrow. Learn more about our Product & Tech team! The Tech Business Partner (part-time student) role offers a unique opportunity to join one of Europe's most relevant and important start-ups. You will act as a crucial link between Tech and Business stakeholders, providing essential support and progressing to project involvement as your experience grows. This role reports directly to the Head of Workplace IT, and grants access to premium tech tools and invaluable exposure to the operations of a modern tech team while accommodating your studies The average working day of a IT Support Specialist (student) role can be categories into 2 key value areas: Tech Support & Optimization - The goal here is not just to complete tickets, but to identify underlying patterns and bring these insights to the team to work on automation and process optimization. As your experience increases, you will gain access to more complex requests (Level 2 and 3). When facing a new challenge, you will collect all troubleshooting steps and collaborate with the team to learn the new skill. Tech Projects - You will be involved in projects that leverage your insights from support tickets to optimize business processes. You will contribute to significant initiatives, such as establishing AI productivity measures and modernizing our IT landscapes (revolving around Google Workspace and other Google offerings). Technically sound with a good grasp of business technology solutions such as Google Workspace. Ability to apply AI tools to improve and optimize personal and team operational tasks. Proven ability to work both independently and collaboratively on technology-related projects. Good people skills, capable of communicating technical solutions to non-technical stakeholders effectively. Ability to collaborate in a fast-paced, agile environment and adapt to changing priorities. Currently studying a relevant field, including an IT Bachelor's or Master's program, or equivalent. Based in Berlin, Munich or Hamburg. Willingness to occasionally travel between these thre

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