Product Manager Lead [Communications Platform]

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Описание

We are looking for a Product Lead to own and shape the future of our Communications Platform — the internal product that powers the delivery of every customer communication across the bank. The platform is responsible not for the content of communications, but for the technology behind them: enabling teams to quickly create new notification types, guaranteeing reliable delivery, connecting new channels, managing send logic, and optimizing the cost of delivery across Push, Pop-ups, Banners, SMS, WhatsApp, Email, and other channels. This is a product, strategy, and leadership role. You will define a single product vision across the platform's areas — In App Communications, Vendor Channels, Notification Center, and Event Operations — while directly owning the development of the In App Communications area. You will work at the intersection of product, engineering, and external providers, partnering with the product teams across the company that rely on the platform every day. You will lead a cross-functional team of 2 Product Managers and 1 Project Manager. Challenges that await you: Own the product vision and long-term roadmap for the Communications Platform across all areas (In App Communications, Vendor Channels, Notification Center, Event Operations) and set the overall direction of the platform Directly own the In App Communications area (Push, Pop-up, Banners) as product owner — shaping and prioritizing the backlog, tracking metrics, and driving releases Lead and grow the team — development, goal-setting, and building the processes that let the team scale Work closely with the product teams that consume the platform — Acquisition, Collection, and others — gathering their needs and factoring them into the platform strategy and the In App Co

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