Technical Project Manager

Аналитика рынка

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Описание

For the first month, trips to the client's office in Prague (2–3 days a week) Altimetrik is a digital business enablement company. We deliver bite-size outcomes as organizations scale digitalization to accelerate revenue growth without disrupting ongoing business operations. Our practitioners and agile engineering teams create solutions that drive transformation and achieve business goals. With offices across the globe and 5000+ energized practitioners, Altimetrik partners with Fortune 500 and mid-size companies alike to enhance their agility, empowerment, and success. We opened a branch in Poland in 2020 and currently employ over 150 Engineers. The Technical Project Manager will lead the day-to-day delivery of the client managed services programme, serving as the primary point of contact between Altimetrik and client. This role is accountable for programme governance, delivery rhythm, risk management, and ensuring the team operates within client's tools and processes throughout the engagement. Responsibilities Own the day-to-day delivery of the programme across both the Transition and Steady State phases, ensuring milestones, deliverables, and SLAs are met Maintain the programme governance cadence — weekly operations reviews, monthly service reviews, and quarterly business reviews with client stakeholders Own the RAID log, escalation process, and change request pipeline, ensuring all risks and issues are tracked and resolved within agreed timelines Manage backlog prioritisation in collaboration with client's Programme Manager, ensuring the team executes against the agreed and prioritised backlog Coordinate on-call rota, incident escalation, and release management across the pod Produce weekly operations reports, monthly service reports, and annual productivity reports Manage stakeholder relationships across client's programme, operations, and technical teams Your skills & experience : 8–10 years of experience in technical programme or project management, with at least 3 years in a managed services or platform operations environment Proven experience managing complex, multi-workstream software delivery programmes in a client-facing role Strong understanding of agile delivery practices, backlog management, and sprint-based execution Experience operating within client tooling environments (Jira, Confluence) and maintaining full delivery transparency Demonstrable experience managing SLA-driven service delivery with formal governance and reporting Background in payments, fintech, or regulated platform environments strongly preferred Experience managing transitions or service takeovers from incumbent providers is highly desirable Excellent communication and stakeholder management skills, with the ability to operate at both operational and executive levels PMP, PRINCE2, or equivalent project management certification preferred If you value working in an environment that values trust and empowerment then we are waiting for you!

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