Описание
The Firewall Support Engineer plays a crucial role in safeguarding the company's data and systems. This individual is responsible for day-to-day administration of security infrastructure, monitoring breaches, conducting in-depth incident investigations, and implementing technical solutions to mitigate risks.
The role
requires a deep understanding of network protocols, security tools, and the ability to work under pressure during security incidents.
Responsibilities
Incident Response: Investigate and respond to security incidents and breaches escalated from L1 support, performing root cause analysis to prevent recurrence. Monitoring & Analysis: Monitor and analyze security alerts and events from various sources, including SIEM (Security Information and Event Management) platforms (e.g., QRADAR) and security dashboards. Vulnerability Management: Conduct regular vulnerability assessments and coordinate penetration testing activities to identify weaknesses in systems and networks.
Security Infrastructure Management: Implement, configure, troubleshoot, and maintain security technologies such as firewalls (e.g., Palo Alto, Fortigate, Check Point), intrusion detection/prevention systems (IDS/IPS), EDR/AV, CipherTrust (Tokenization Server), HSM, 2FA, PAM, IBM Guradium and Rapid 7. Policy & Documentation: Develop, maintain, and enforce security policies, procedures, and documentation, ensuring compliance with industry standards and regulations. Threat Hunting: Proactively search for
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