Описание
You will be leading and implementing cloud architecture solutions focusing on design, deployments, automation, security etc. in the GCP platform. There will be focus on continuous improvement approach for complex services in intricate scenarios such as Digital Transformation (DT), Operation & Maintenance (O&M), application deliverables and providing high visibility for Director-level stakeholders.
Responsibilities
- Lead collaboration within internal application stakeholders, senior management, project leadership & delivery team - In-Charged of setting clear priorities and alignment of operation and maintenance with the client's contractual obligations - Provide focus and accountability for end-to-end service context - Focal point for reporting on the escalations to the client in respect of issues and incidents - Ensure KPI reports on service delivery progress are delivered - Establish leadership with stakeholders to identify, develop, implement and document new processes required to improve the service delivered to customers - Review & Prepare project status reports, meeting minutes and actions list for all PMC reviews Business Development - Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity - Cultivate industry partnership and managing developer communities Team Management - Provide strong leadership to the project and application team to en
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