Lead Quality Engineer - R01569777

• Test Data Management, Jenkins, Postman, Selenium, BDD - Behavior Driven Development, SoapUI, System Integration testing, Zephyr, TDD - Test Driven Development, Accessibility Testing (JAWS), Cucumber

Job requirements

• Experience Range: With at least 4 years of experience in quality engineering for web applications and microservices, including hands-on testing of AI-enabled applications Key Responsibilities: Design and implement comprehensive test strategies for traditional and AI-powered features within the Personal Health Concierge platform, prioritizing high-impact areas
• Develop and execute detailed test scenarios based on business requirements and acceptance criteria across provider search, facility search, symptom guidance, benefits navigation, cost estimation, claims status, and contact center handoff modules
• Perform functional, regression, integration, and system testing to ensure measurable quality and compliance of web applications and microservices
• Validate chatbot conversations, AI-generated responses, and RAG-based retrieval accuracy, ensuring prompt behavior and guardrail compliance for healthcare-specific use cases
• Conduct API and integration testing for provider directory APIs, benefits and eligibility APIs, claims APIs, cost estimation services, AI gateway services, and contact center integrations
• Collaborate with Product Owners, AI Architects, Developers, and Business SMEs to establish robust quality engineering