Consultant, Implementation Engineer

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Описание

Harbor is seeking an Implementation Engineer to join our Enterprise Solutions practice. The Implementation Engineer ensures client satisfaction through successful installation of Intapp solutions that will improve the client’s business efficiency and functionality. The Engineer applies advanced knowledge and experience to ensure client satisfaction by participating in complex projects and takes an active role, modeling best practices as an expert in the field. This is a remote position that can be located anywhere in the US or Canada. Responsibilities Assesses client needs and installs and implements industry-standard legal/accounting/consulting systems, integrations, and enterprise solutions Provides leadership to all members of the team Has advanced expertise with deployment methodologies Acts as the escalation point for complex situations and creates effective solutions Highly proficient with products and features Acts as go-to for go-live off-hours help for internal resources or general technical hurdles Performs upgrades to production systems as needed Migrates on-premises solutions to the Cloud using REST service via 3rd party tools Writes reports to review historical data using SQL and/or cloud-based reporting solutions Owns the end-to-end implementation of software products and services. This includes project scoping, planning, development, installation, configuration, deployment, and support. Owns client communication process and is responsible for setting client ex

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