Описание
Overview This role provides senior-level technical engineering and troubleshooting support for enterprise clients running hybrid environments that span legacy Windows and Linux systems and Kubernetes-based infrastructure.
Responsibilities
center on root-cause analysis of complex, multi-tier defects - reproducing issues in controlled environments, engineering fixes, and validating them through automated test suites.
The role
also carries direct ownership of delivery infrastructure: building and maintaining CI/CD pipelines (Jenkins, GitLab CI, or Azure DevOps), managing containerized workloads on AWS EKS (Helm, autoscaling, rolling deployments), and administering legacy server infrastructure - patching, hardening, and tuning -while supporting migration to Kubernetes. Observability tools such as CloudWatch, Prometheus/Grafana, or Datadog are used to monitor system health and resolve anomalies proactively. This person partners with Product, Development, and Implementation teams during release cycles and collaborates with distributed Product Operations peers, providing technical mentorship on legacyadministration, containerization, and automation practices.
Responsibilities
Provide senior technical and operational support to enterprise clients for product-related issues across hybrid environments spanning legacy Windows, Linux, and Kubernetes-based infrastructure, including deep-dive root-cause analysis on complex, multi-tier system defects. Respond to customer inquiries via email
Полное описание, компания и ссылка на вакансию — после входа.
ВойтиКонтакты работодателя (email/phone/telegram) скрыты из публичного превью —
отправьте резюме, чтобы мы связали вас напрямую.