Tier 2 Systems Administration Support Service

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Описание

Tier 2 Systems Administration Support Services | Systems Administrator II Location: Remote – Available across U.S. and Puerto Rico Clearance Level: Public Trust (ADP/IT-II); Tier 3 Investigation (NACLC) Citizenship: U.S. Citizenship required Summary We are seeking candidates for a potential opportunity as Tier 2 Systems Administrator – Continuous Operations Support to join our team supporting a large-scale federal IT environment. This role is critical for maintaining 24x7 enterprise operations, troubleshooting complex issues, and ensuring secure, efficient system performance across both on-premise and cloud infrastructures. Key Responsibilities Provide 24x7 operational support and maintenance for enterprise infrastructure, including servers, firmware, software, and MED365 tenant environments. Troubleshoot and resolve issues involving server patches, software conflicts, configurations, and maintenance activities. Utilize DoD Information Assurance tools to validate patching and security control compliance. Manage Active Directory user accounts: create, modify, recover, restore AD objects, and administer Group Policy Objects (GPOs). Perform Azure AD user and access management, including monitoring resource usage and permissions. Support mobile device management and end-user computing issues, including device resets, configuration, and Device Approval Requests (DAR). Conduct GPO-related troubleshooting, security group management, and GPO application monitoring. A

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