Digital & Technology Assistant Manager

Аналитика рынка

Стек

Бесплатно. Вход по почте.

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Описание

About the role Responsible for managing the organization's digital and technology operations to ensure readiness, security, and efficient business support. This includes overseeing digital and technology service delivery, managing IT vendors and professional services, maintaining business systems, administering software licenses, and planning budgets and technology development aligned with organizational goals. Key responsibilities Design and oversee the organization's 3–5 year Digital & Technology Roadmap covering infrastructure, ERP business systems, HR systems, and cybersecurity Align digital and technology strategy with business objectives, present technology recommendations and investment rationale to management Manage IT service delivery to ensure continuity, efficiency, and uninterrupted business operations Monitor and control incident resolution and service requests in accordance with defined SLAs Oversee the use and maintenance of ERP systems (SAP S/4HANA or equivalent), HR systems, and Microsoft 365 to ensure continuous availability Coordinate with vendors on issue resolution, system improvements, and upgrades aligned with business needs Analyze and assess user requirements to recommend system improvements or enhancements Manage Microsoft 365 licensing, including understanding licensing models, subscription plans, and controlling usage for cost-effectiveness and contract compliance Manage software licenses for organizational tools such as Adobe Acrobat, AutoCAD, Mic

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