Operations Analyst, Bulgaria

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Описание

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. YOUR MISSIONGlovo seeks a detail-oriented, data-driven professional to optimize delivery operations in complex cities, giving access to vast data resources and a top-tier tech team to implement innovative improvements on courier and restaurant partner performance.As Supply Operations Analyst you will be in charge of improving and optimizing courier fleet metrics and performance excellence across the cities.This role will require a mix of operational experience, stakeholder management, analytical skills, and creativity to tackle different challenges. The couriers are a key player in Glovo’s marketplace and you will need to ensure the fleet's long-term sustainability, as well as its healthy contribution to the operational performance and user experience in Bulgaria. THE JOURNEY Data Driven Mindset & Problem Solving: Relentlessly analyze operational data to uncover actionable insights, identify trends, and craft high-impact strategies that drive performance and consistency across our Operations. Analyze daily and weekly operation metrics with a macro view of the long-term success of the city, having a complete understandi

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