Описание
About Bidgely Bidgely is a Silicon Valley AI company transforming how utilities and their customers understand and manage energy. The UtilityAI platform turns smart-meter data into appliance-level insights, and Agentic CX brings GenAI assistants to utility chat, voice IVR and customer service. Leading utilities across North America, Europe and Asia rely on Bidgely, and the Bengaluru engineering center is a certified Great Place to Work.
The Role We are hiring a senior SDET to own quality across customer-facing products: web dashboards, APIs, notifications, and GenAI products such as chatbots, voice IVR and AI agents. You will define how AI agents are tested, build automated evals, and set the quality criteria for release. You will also own test strategy for your area, and build and improve UI, API and end-to-end automation and regression coverage.
This is a hands-on engineering role working closely with GenAI engineering, CX engineering and product teams. Key
Responsibilities
Own test strategy and release quality criteria for your product area. Build and maintain UI automation (Selenium or Playwright), API automation and end-to-end regression suites. Design evaluation strategy for AI agents using LLM-as-judge, rubrics and other eval techniques.
Build eval datasets and automated evaluation suites in Python, integrated with CI/CD. Test AI agents for accuracy, consistency, tool usage, safety and data handling. Debug agent failures using LangSmith and similar AI observability too
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