Senior Automation Engineer - Dynatrace

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Описание

Primary Experience 4+ years in IT Operations, SRE, DevOps, AIOps or Automation Engineering. 3+ years hands-on experience with Dynatrace, including APM, infrastructure monitoring, logs, synthetics, events/problems, dashboards and APIs. Strong experience in operational automation and toil reduction using Python, PowerShell, Bash or similar scripting technologies. Proven experience analyzing Incident/Service Request/Problem ticket data to identify repetitive operational activities and automation opportunities. Experience converting identified opportunities into automation scripts, workflows, runbooks and API-based integrations. Hands-on experience integrating monitoring events with automation/remediation workflows. Experience working with ServiceNow or another ITSM platform. Experience building automation with appropriate validation, error handling, logging, rollback and audit controls. Ability to work directly with operations/SME teams to understand actual troubleshooting and remediation processes. Key Responsibilities Analyze historical tickets and operational data to identify high-volume, repetitive and manual operational toil. Assess automation opportunities based on frequency, complexity, repeatability, risk and business impact. Build an automation opportunity backlog and quantify potential effort/toil reduction. Identify whether each use case is best addressed through rules, scripts, workflow automation, AI-assisted recommendations or agentic automation. Use Dynatrace tele

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