Enterprise Service Desk Associate Technician (SIPRNet)

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Job Title: Enterprise Service Desk Associate Technician (SIPRNet) Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Continental US * * * The Opportunity: CACI is seeking motivated IT professionals to support the Enterprise Information Technology as a Service (EITaaS) contract for the Department of the Air Force. As part of this transformational initiative, you will help modernize IT service delivery by supporting the transition from traditional, base-centric support to a centralized enterprise service model. This is an exciting opportunity to join a newly established Secret Internet Protocol Router Network (SIPRNet) support team and play a key role in delivering exceptional customer service and technical support to mission-critical users. If you enjoy solving technical challenges, working in a collaborative environment, and making a meaningful impact, we encourage you to apply. This position supports 24/7 operations in a secure facility at Tinker Air Force Base. Flexible scheduling options may include day, evening, weekend, and swing shifts. Hybrid work opportunities may also be available in support of unclassified operations based in Oklahoma City. Responsibilities Provide responsive technical support to end users by diagnosing and resolving hardware, software, system, and application issues. Manage incidents throughout their lifecycle, ensuring

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