IT Support

Аналитика рынка

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Описание

Shalion is a data and insights-driven company that serves world-class manufacturers and brands globally. Through our Digital Shelf Optimization, Retail Media, and Food Service Aggregators solutions, we provide innovative tools for e-commerce monitoring. At Shalion, we empower brands to make smarter business decisions in e-commerce by delivering actionable data and insights on online product prices, availability, share of search, and more. We operate across 800+ e-retailers in 50+ countries, serving industry giants such as Heineken, Lego, Danone, Nestlé, Diageo, and JDE. As a leader in data intelligence, we specialize in gathering, analyzing, and applying proprietary artificial intelligence to deliver relevant data and monitoring tools, helping our clients maximize their e-commerce performance. The role As an IT Support at Shalion, you are expected to: Provide support with hardware for equipment, meeting rooms, and network hardware. Provide support with Windows and MacOS software (user support). Create and maintain an updated inventory of company assets locally. Provide support with Google Suite, Microsoft Suite, and other tools used by the company. Support tasks for ISO 27001 and EU AI Act compliance, involving security and personnel training. Manage IT equipment policies and general IT administration. Office network management (including configuration of the second line, the business one). Support and manage other offices/business tools, and software. Identify and

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