After-sales Engineer (Cloud Native / Kubernetes / DevOps)

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Описание

💰 Up to S$8,000 + Performance Bonus 📍 Singapore | Monday to Friday, Office Hours ☁️ Kubernetes • Cloud Native • DevOps • Linux Our client, a technology company specialising in cloud-native platforms, container technologies and enterprise DevOps solutions , is looking for an After-sales Engineer to support enterprise customers across industries including banking, finance, telecommunications, manufacturing and technology. Job Responsibilities Provide technical support and guidance to customers during product deployment, implementation and post-deployment stages Troubleshoot technical issues involving Kubernetes, container platforms, Linux systems and cloud-native environments Support the deployment, configuration, operation and maintenance of enterprise cloud platforms Investigate customer technical issues and provide timely resolutions Prepare implementation plans, technical documentation, reports and deployment-related materials Conduct product demonstrations, technical discussions and customer training where required Work closely with sales and technical teams to understand customer requirements and propose suitable solutions Manage and respond to customer technical support tickets Coordinate with customers, partners, vendors and internal stakeholders during project implementation Gather customer feedback and technical requirements to support product improvement Requirements Degree in Computer Science, Computer Engineering, Information Technology or a related discipline At l

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