Software Development Engineer, AWS Field Experience

Build the AI-powered enablement experiences that help AWS field teams learn, practice, and engage customers with the right content at the right time. As an SDE II on AFX Enablement Technology, you will own backend and full-stack work across AI coaching and learning, content enablement and governance, and external customer engagement.<br/><br/>- Work on an AI learning, engagement, and coaching platform with real users across the AWS field.<br/> <br/>- Build content enablement and governance capabilities: how field teams create, manage, find, and reuse trusted content at scale.<br/> <br/>- Help power external customer engagement, delivering enablement content and experiences beyond internal field teams to customers.<br/> <br/>- Ship in a fast-paced, AI-first development process, using tools like Kiro and Amazon Quick to accelerate design, coding, and delivery.<br/> <br/>- Apply GenAI, voice, and agentic patterns to real problems: conversational coaching, dynamic scenario generation, assessment, search, and content reuse.<br/> <br/>- Own services end to end on AWS-native infrastructure, with the autonomy to design, build, and operate what you ship.<br/> <br/>- Build a unified, well-governed platform through clean APIs and shared services.<br/><br/>Key job responsibilities<br/>- Design and implement scalable, reliable backend services and APIs using AWS-native technologies (Lambda, DynamoDB, S3, API Gateway, ECS/Fargate, Step Functions).<br/>