Principal Software Engineer

Join Xurrent, where our AI-driven Operations Management platform powers the way modern enterprises manage and evolve their service delivery. We’re looking for curious, driven individuals who want to make a real impact and grow with a company leading the next wave of service and operations innovation. Mission of the Position The Principal Engineer (Full Stack, Backend-Focused) is responsible for architecting, developing, and optimizing Xurrent’s multi-tenant SaaS platform.

This role focuses on backend scalability, data systems, and integration layers while maintaining fluency across the full stack. The Principal Engineer drives technical vision, elevates engineering excellence, mentors peers, and ensures the backend foundation is reliable, secure, and performant.

• Architecture & System Design: Define and evolve the backend and API architecture, ensuring scalability, security, and performance. ● Hands-on Development: Write, review, and optimize code in Ruby, Python, or Node.js across backend and integration layers. ● Data & API Ownership: Oversee schema evolution, data modeling, caching, and API design for high throughput. ● Mentorship & Leadership: Coach senior and mid-level engineers, lead technical design sessions, and influence engineering culture. ● Reliability & Observability: Collaborate with SRE on alerting, metrics, and disaster recovery processes. ● Cross-Team Collaboration: Align with frontend, product, and infra teams to ensure seamless end-to-end