Senior AI Engineer

What You'll Do: Our mission is to architect strategic frameworks and end-to-end processes that create company-wide alignment in our commercial ways of working. We operationalize these frameworks through AI-enabled workflows, ensuring scalable, consistent, and efficient execution across the Client Solutions organization. As an AI Agent Software Engineer, you will build and maintain AI agents and AI-driven workflows using enterprise platforms such as DUST, Glean, Microsoft Copilot, Agentforce, and n8n.

You will work closely with product, business, and IT teams to translate Client solutions teams use cases into reliable, scalable AI workflows and Agents. This role is suited for an engineer with solid software foundations who is growing into applied AI systems, with support from our […] agentic community. Design and build AI-powered workflows and agents by translating business requirements into clear decision paths and automation logic that support defined use cases.

Leverage and configure AI agents to interact with existing business tools, systems, and data sources (e.g., Salesforce, knowledge bases, internal and external tools), in partnership with IT teams Configure and extend agent behavior using platforms such as DUST, Glean, Copilot, Agentforce, and n8n Implement structured decision logic so agents can choose actions based on context and inputs Support the deployment, monitoring, and maintenance of AI agents in production Troubleshoot and debug AI workflows when outputs