Avaya Aura Security Remediation Consultant

This is a fully remote six-month term position open to candidates based in Canada. Overview […] is seeking Avaya Aura specialists to support and remediate security vulnerabilities across Avaya Aura voice environments. You will work NOC tickets, inventory in-scope systems, apply interim hardening, and install Avaya Security Service Packs during agreed maintenance windows, working directly with the client’s team throughout.

The ideal candidate is a methodical Avaya Aura specialist who has applied Security Service Packs in production voice environments. You communicate clearly with clients, document your work with before and after evidence, and follow change management discipline on live systems.

Work and resolve NOC tickets for Avaya Aura voice environments. Inventory in-scope Avaya Aura components and software versions, map each to the applicable Avaya Security Service Pack, and track pending items against Avaya security notices. Apply and verify interim hardening, including restricting access to management interfaces.

Plan and schedule maintenance windows with client stakeholders, then apply Service Packs and patches. Validate each change with before and after evidence and document the results. Prepare remediation closeout documentation and coordinate with client and delivery teams.

5+ years of hands-on Avaya Aura platform administration and support across Communication Manager, Application Enablement Services, and Device Services. 3+ years of