Customer Infrastructure Engineer (m/f/d)

🎤 Why […]? Because we’re more than just a job! At […], we believe the greatest gift to frontline workers is time - time to care, connect, and be present.

Today, that time is lost to busywork and complex systems that pull them away from what matters most: people. Our vision is to change that by building AI companions that seamlessly take over digital workflows. We don't replace humans with technology - we amplify their impact.

Our mission is backed with a $50M Series A funding led by Balderton Capital, with support from HV Capital, Y Combinator and other leading VCs. Today, 2,000+ facilities trust […], and over 200,000 users rely on our AI companion to ease their daily workload. As a dynamic team, we combine first-in-class technology with meaningful social impact.

And now, we’re looking for you to join us on this mission! 💡 Your Mission: Delight customers, optimise processes! As a Customer Infrastructure Engineer at […], you own the full technical journey of our customers - from the first presales check to ongoing operations.

You’re the primary technical point of contact, bridging […] and customer IT. By validating infrastructure, configuring secure setups, solving technical issues, and scaling deployments, you ensure a smooth experience and long-term success. 🚀 Your Daily Business – No two days are alike Support pre-sales calls to assess infrastructure, spot blockers, and guide evaluations Several years of experience as a Linux or Windows Administrator Troubleshoot