Senior UX Researcher – Pharma (m/f/d)

About […]:As Europe’s No.1 e-pharmacy […] is powered by passionate teams and cutting-edge innovation. We strive to create a healthy collaborative work environment where every employee feels valued and inspired to contribute to our vision “Until every human has their health”. If you’re seeking a career that offers purpose and aligns with your values join us and start your #Redcareer today.

Accessing prescription medication should be simple, transparent and reassuring. However, navigating prescriptions and healthcare services can often involve uncertainty, unfamiliar processes and complex customer needs.

As a Senior UX Researcher, you'll play a key role in understanding these challenges and shaping how millions of customers interact with our digital pharmacy services.

You'll own and drive research across our Pharma domain, uncovering customer needs, challenging assumptions and translating insights into meaningful improvements across our digital products and pharmacy processes.

Working closely with Product Designers, Product Managers, Engineering and Product Analytics, you'll help ensure that customer insights are at the heart of our product decisions.

This is an opportunity to have a real impact on how people access and manage their medication, while helping shape the future of digital healthcare. About your tasks

Own and shape UX research priorities across our Pharma domain, identifying knowledge gaps, challenging assumptions and aligning rese