ServiceNow Architect (f/m)

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Serves as the enterprise design authority for the corporate ServiceNow platform ecosystem, defining the architectural vision, technical standards, and multi-year platform roadmap.

Owns the Common Service Data Model (CSDM 5.0) strategy, integration architecture, and technical governance to ensure all solutions across ITSM, ITOM, CSM, and custom applications remain secure, performant, and upgrade-resilient. Partners with Product Stream Managers, Lead Developers, and corporate enterprise architects to translate complex business demands into scalable platform capabilities while strictly preventing customization sprawl.

Architectural Vision: Define and maintain the target architecture, reference patterns, and multi-year technology roadmap for the corporate ServiceNow platform and owns technical debt reduction roadmaps

New Capability Evaluation: Evaluate major ServiceNow family releases and Platform emerging capabilities (e.g. Workflow Studio, Integration

Hub, App Engine, Platform Intelligence, NowAssists) to advise leadership on adoption, licensing implications, and technical readiness.

Integration Patterns: Design secure, scalable integration patterns f