Business System Analyst

ESSENTIAL JOB FUNCTIONS Partner with product owners, product managers, business stakeholders, and SMEs to elicit, analyze, validate, and document functional and non-functional needs, business rules, product requirements, and acceptance criteria. Translate product objectives and business needs into clear, actionable user stories, acceptance criteria, supporting documentation, and technical specifications that are ready for Agile delivery teams. Analyze complex business and technical issues, existing system logic, dependencies, and opportunities to improve product outcomes, operational performance, and member or stakeholder experience.

Support product teams in defining scope, sequencing work, and clarifying requirements based on user needs, business value, system dependencies, existing architecture, and enterprise technology direction. Conduct impact analysis and assessments for proposed product changes to evaluate system dependencies, risks, effort estimates, and traceability needs that inform prioritization, backlog refinement, and delivery planning. Map business data elements to backend data sources, using SQL skills for accurate querying, validation, and source-to-target mapping.

Create and maintain lightweight, fit-for-purpose documentation that supports product decisions, Agile delivery, system understanding, and downstream development or testing activities; review and provide feedback on vendor designs and deliverables. Act as a liaison between product, business, enginee