Sr. Project Specialist, Payer Solutions

The Sr. Project Specialist drives strategic project execution, continuous improvement, and cross-functional alignment to optimize health plan performance and AI-enabled operations across multiple lines of business. This role is responsible for leading complex deliverables and establishing governance frameworks across multiple lines of business.

• Planning & Execution Oversees the end-to-end delivery of complex project plans and workstreams from concept to execution.
• Design, build, and implement test-and-learn programs from concept to rollout to support operational excellence and potential program scaling
• Drive systematic workflow optimization by leveraging AI-powered tools and workflows to streamline operations, manage multiple simultaneous priorities, identify/mitigate risks, and increase team capacity for performance management.
• Stakeholder Engagement & Communication Serve as a subject matter expert and key liaison between SME teams and cross-functional project groups to eliminate communication silos.
• Proactively identify risks and implement solutions to align stakeholders on project goals and deliverables.
• Establish structured governance frameworks and automations to manage operating cadences, autonomously support leadership in executive forums, and mentor junior Project Specialists.
• Data Analytics & Reporting Analyze operational trends to identify key optimization opportunities and synthesize findings into strategic reports.
• Develop an AI-firs