IT - AM (Infra.)

Responsibilities IT operation and Governance Report to Manager, IT Infrastructure; oversee daily infrastructure operations across on-premises, hybrid and cloud environments; Set priorities for the maintenance, design and development of LAN/WAN, Internet, wireless, firewall/VPN, compute, storage and virtualization platforms; Review and control changes to network, server and platform operations in line with IT standards best practice; Develop and update IT Policies, Standards and Procedures, including container, cloud and AI workloads; Define and track key operational metrics (SLA, availability, capacity, patching, backup, MTTR, and cost); and Maintain logs, runbooks, architecture diagrams and operational documentation. Infrastructure Platform and Automation Lead the container platform design, establishment and operation of enterprise container platforms: Kubernetes, Docker and private registries. K8S/RKE2 and rancher management skills preferred; Lead cloud governance and platform integration with Azure landing zone to cybersecurity or ISO compliance standards; Define platform standards for cluster architecture, ingress, networking, storage, certificates, secrets, RBAC and multi-tenancy; Establish CI/CD, GitOps and Infrastructure-as-Code pipelines for reliable deployment; Build observability and lifecycle processes: upgrades, patching, vulnerability scanning and capacity planning; and Lead IT automation initiatives to streamline service and platform operations.

AI Architecture