Manager, User Research - Games (Playtesting)

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Описание

At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what’s next. Netflix Games is seeking a hands-on and strategic-thinking Manager, User Experience Research, to scale our user research capabilities to the next level. You will be responsible for designing and implementing a playtesting framework to support our ambitious portfolio of games across cloud and mobile platforms. We’re looking for someone with ample experience leading UX researchers, influence with senior leadership, and experience working in a fast-paced environment where dozens, if not hundreds, of new games and game updates are released annually. This is a rare opportunity to shape how we validate player experience and business outcomes, starting with scrappy, bespoke solutions and evolving into a scalable, repeatable system. This role sits within the Games Research team, which blends Consumer Insights with User Research to provide a holistic view of player and member insights. Responsibilities Strategic Ownership Define and drive the playtesting strategy for Netflix Games, from an initial scrappy phase through to a fully operational, scalable program that services a diverse slate of games. Serve as the primary point of contact for all playtesting needs - being in lockstep with Consumer Insights studio and product leads, and partnering closely with game partners, central production, and cross-functional stakeholders. Maximize the usage of existing Netflix research tools where possible - build, buy, or borrow where new is needed. Operations & Enablement Stand up and manage research sessions, including moderated user testing, closed tests, and open betas for both cloud and mobile games. Build on and

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