Application Support Specialist | SaaS

Аналитика рынка

Стек

Откликнуться

Загрузите резюме — мы свяжем вас с работодателем напрямую через нашу базу.

Описание

We’re hiring an Application Support Specialist (SaaS) 🗓️ Full-time | Permanent 📍 Preferred locations: Brisbane, Adelaide or Perth 🏡 Hybrid working: 2 days in office, 3 days WFH Does a competitive salary package with company stock, five wellness days per year, a flexible benefits package of $1,000 per year, and a fantastic team culture spark your interest? 👋 Meet AlayaCare! We’re a fast-growing SaaS scale-up on a mission to transform aged and disability care across Australia, Canada, the US and beyond. Our platform helps care providers deliver exceptional service in homes, communities, and residential settings. We’re big on Tech with Purpose and passionate about improving lives while building strong software, strong teams, and better outcomes for customers. The Role: We’re on the lookout for an Application Support Specialist (internally known as Customer Experience Specialist) who’s ready to bring their curious, customer-obsessed problem-solving energy to the table. Reporting to the Customer Experience Manager, you’ll support customers for our Community Home Care product by troubleshooting complex issues, guiding best-practice use of the platform, and helping them get the most value from our SaaS solutions across the region. This hybrid role will be based in Perth, Adelaide or Brisbane, with two days in the office and three da

Контакты работодателя (email/phone/telegram) скрыты из публичного превью — отправьте резюме, чтобы мы связали вас напрямую.