Administrator, Database

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Описание

Qualifications BSc IT, Computer Sciences or related field. Professional Certification such as OCP, ITIL Foundation, Microsoft Certified Azure Fundamentals, AWS Certified Cloud Practitioner can be an added advantage. Experience Minimum of 5-year post qualification experience in a similar or related position. Experience in IT technical support in an infrastructure environment in providing support for technical problems experienced by users or systems including maintenance and upgrades, incident resolution. Revenue Generation and Cost Reduction. Establish a control framework that guarantees visibility and reliability of our franchise. Implement efficient and timely projects and changes to support key business objectives. e ISS) rating of 8 out of 10. Ensure not more than 5 significant incidents occur every week. Achieve an IT User Survey score of 7 out of 10. Ensure closure time within 90% of agreed SLA for significant and general complaints. Emergency changes should not exceed 10% of total changes. Successful DR exercises.

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