Application Support Engineer

Аналитика рынка

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Описание

Main Responsibilities Monitor, maintain, and support enterprise applications in production environments. Identify, troubleshoot, and resolve application and system issues. Support application deployments, upgrades, and release activities. Maintain operational documentation, procedures, and knowledge bases. Provide technical support to internal teams and end users. Perform system health checks and proactively identify potential risks. Collaborate with development teams to support testing and production environments. Contribute to performance optimization and continuous improvement initiatives. Requirements Education Associate Degree or higher in Computer Science, Information Technology, Software Engineering, or a related field. Experience Minimum 3 years of experience in Application Support, System Administration, or IT Operations. Experience working in large enterprise or multinational environments is an advantage. Technical Skills Hands-on experience with: Kubernetes ArgoCD Jenkins Experience with CI/CD tools such as Jenkins and GitLab CI. Experience with containerization technologies including Docker and Kubernetes. Experience with cloud platforms such as AWS, Azure, or GCP. Experience with monitoring tools including Prometheus, Grafana, and ELK Stack. Experience with configuration management and automation tools such as Ansible, Terraform, or Puppet. Knowledge of databases including MySQL, PostgreSQL, and Oracle. Ability to troubleshoot complex application and infrastructure issues. Experience with scripting or programming languages such as Python, Shell, or Java is preferred. Certifications Familiarity with ITIL processes and best practices. RHCE, MCSE, AWS, Azure, or similar certifications are considered a plus. Language Skills Fluent English communication skills, both written and spoken. Chinese or any additional foreign language is considered an advantage. What We Offer International and dynamic working environment. Exposure to modern technologies and large-scale systems. Professional development and certification opportunities. Competitive salary and benefits package. If you are passionate about technology and enjoy solving complex technical challenges, we would love to hear from you. We are looking for an experienced Application Support Engineer to join our growing team. You will be responsible for ensuring the stability, performance, and availability of business-critical applications while working closely with development, infrastructure, and ope

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