IT Asset Management Support Analyst

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Описание

Education and Experience Required: Bachelor’s degree in information technology, Computer Science, Information Systems, Business Information Technology, or a related field. , IAITAM, ITIL Foundation) is an added advantage. 1–3 years of experience in IT Asset Management, IT Support, Service Desk, or a related technology operations role. Experience using IT Asset Management (ITAM) or IT Service Management (ITSM) tools is desirable. Responsibilities Maintain accurate records of hardware and software assets in the organization’s asset management system. Track IT assets throughout their lifecycle, including procurement, receipt, deployment, transfers, maintenance, and disposal. Assist with the receiving, tagging, and inventory of IT equipment. Coordinate asset allocation and recovery during employee onboarding, transfers, and offboarding. Perform periodic physical asset audits and reconcile discrepancies with asset records. Support software asset management by maintaining license inventories and assisting with compliance activities. Generate regular asset reports and dashboards for management. Monitor warranty and maintenance information for IT equipment. Support procurement by verifying asset requirements and updating procurement records. Coordinate secure disposal and recycling of retired IT assets in accordance with organizational policies. Maintain supporting documentation, including asset registers, disposal certificates, and transfer records. Assist in developing and improving IT asset management processes and documentation. Respond to asset-related queries from users and stakeholders. Ensure compliance with IT governance, security, and audit requirements.

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