Product Support Specialist - 6 month contract

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Описание

At Viral Nation, we specialize in building social-first ecosystems for brands to connect with the modern consumer journey. Our integrated solutions align strategy, talent, media, and technology with culturally relevant creativity to scale the world’s fastest-growing digital brands. Viral Nation offers a fluid, creative, and growth-oriented environment that will support your ambitions to apply your talents in an open, collaborative, and fast-paced culture. Our ability to stay at the forefront of the industry has fuelled our success and will guide us in paving the path forward. We’re driven to push boundaries and think beyond today to deliver strategies, and we’re just getting started. While we continuously exceed our goals, we need your help – our success is only as great as our people. Strong performance leads to high expectations, and we must keep raising the bar! Position Overview: Viral Nation is a fast-growing SaaS company that provides innovative solutions to help our customers achieve their business goals. We are rapidly building and launching products across a variety of market segments, for both enterprise customers and consumers. We are dedicated to providing exceptional customer experiences and building long-term relationships with our clients. As we continue to scale our business, the Product Support Specialist will ensure customer issues are being resolved in a timely manner and operational workflows are being followed. Job Summary: As a Product Support Specialist you will play a critical role in maintaining data accuracy and providing support to our Partners through data managemen

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