Customer Success Engineer

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Описание

The multi-trillion dollar insurance industry still relies on phone calls, paper forms, and outdated systems that are slow, error-prone, and easy to fake. That's where Axle comes in. We bridge the gap between insurance and other industries through a universal API for insurance data, enabling our clients to make business decisions in seconds instead of hours while allowing consumers to unlock their most underutilized financial asset - insurance. About the Role We're looking for a Customer Success Engineer to help stand up and mature our customer success function. You'll be the primary point of contact for inbound customer questions, the operational backbone for GTM, and the driver of turning issues into repeatable systems. "). This role requires someone who is technically fluent enough to debug API issues on their own, operationally sharp enough to manage multi-threaded customer issues, and structured enough to build the tooling and docs that let this function scale beyond one person. Why you should consider joining Trusted by leading Fortune 500 banks and top brands like Hertz, Avis, and Sixt - with more joining every month. Grown revenue 5x this year to 7-figures ARR, with growth continuing to accelerate. Backed by world-class investors including Google (Gradient Ventures), Y Combinator,

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