← Все вакансииSalesforce Senior Solutions Architect - Field Service
SeniorremoteUS, US2нед назад
Условия
- Опыт
- от 5 лет
- Английский
- C1, обязателен
- Практики
- User Stories
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Accountabilities
- Lead discovery workshops to understand service processes, operational pain points, business priorities, dependencies, risks, and success metrics.
- Design end-to-end Salesforce Field Service solutions covering service territories, work orders, scheduling and optimization, inventory and asset management, dispatcher experiences, and offline technician mobility.
- Translate business needs into solution architectures, process flows, implementation plans, user stories, acceptance criteria, and prioritized delivery backlogs.
- Advise clients on configuration and customization decisions, balancing immediate requirements with long-term scalability and maintainability.
- Guide integrations between Salesforce Field Service and connected systems, including CRM, ERP, inventory, billing, and customer service platforms.
- Provide architectural guidance on security, data visibility, data migration, reporting, automation, platform scalability, and performance.
- Perform declarative Salesforce configuration using platform tools, reports, dashboards, and automation capabilities where appropriate.
- Support user acceptance testing (UAT) by developing test scenarios and scripts, coordinating issue triage, and facilitating business signoff.
- Guide deployment, change management, user training, post-launch support, and continuous improvement initiatives.
- Collaborate with distributed Agile delivery teams and stakeholders at different organizational levels to deliver projects on
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