Sr. ServiceNow Business Analyst

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Description

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more. Join us to drive positive, lasting change that moves missions and the government forward! Job overview As a Senior ServiceNow Business Analyst, you will analyze organizational needs and design technology-integrated processes and systems. Your main responsibilities include assessing current business operations, identifying customer requirements, and defining future-state solutions that align with organizational goals. You will research, gather, and synthesize information to optimize business models for efficiency and effectiveness. This role involves collaborating with cross-functional teams to translate business needs into technical requirements and supporting agile development projects on the ServiceNow platform. The role requires expertise in requirements gathering, functional testing, and adapting to project demands, with a focus on agile development and process optimization. A proactive, detail-oriented approach and commi

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