Manager, Outside Account Management

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Description

About the Team The Outside Account Management team at DoorDash partners with restaurant merchants to help them grow simply and profitable on the platform. Our mission is to support merchants throughout their journey – ensuring a positive experience while also helping them unlock meaningful growth opportunities. We work closely with merchants to understand their goals, solve operational challenges, and recommend growth strategies that fit their business – balancing thoughtful partnership with commercial impact. About the Role As a Manager, Outside Account Management , you will own the performance, development, and execution of a regional team of Strategic Partner Managers responsible for growing and retaining DoorDash’s most important local merchant relationships. You will play a central role in shaping how we partner with merchants in your region — driving sustainable growth, improving merchant satisfaction, and ensuring our teams execute consistently against regional and company-wide priorities. In this role, you will balance people leadership with strategic problem-solving. You will coach and develop high-performing account managers, establish strong operating rhythms, and partner cross-functionally to unlock new growth opportunities for merchants and the DoorDash marketplace.

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