Workforce Operations Manager

Market insights

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Description

The Opportunity This is a high-impact, strategic role designed for a professional to bridge the gap between Finance, Recruiting, and Business Operations. As the Workforce Insights Manager, you will serve as the primary advisor to the Director of Recruiting Operations on the feasibility, health and execution of our global hiring plan. You will move the organization from reactive headcount tracking to a predictive, data-driven model that ensures our recruiting capacity is always aligned with our business needs. This role requires a blend of financial, recruiting and data analysis acumen, operational auditing and the ability to influence senior leadership through data-driven storytelling. You will help to ensure that hiring goals are backed by a realistic operational plan. Key Responsibilities and Focus Areas Workforce Planning & FP&A Integration Strategic Reconciliations: Develop and own foundational recruiting forecast and capacity models. You will serve as the operational point of contact to FP&A analysts to ensure that hiring forecasts are aligned with Recruiting’s operational reality. Predictive Forecasting: Lead the development of hiring forecasts. You will provide the Recruiting Leadership Team (RLT) with the data and insights needed to advise Business Unit leaders on when to activate roles, when to defer hiring and how to reallocate capacity. Capacity Governance: Establish and maintain the standards for recruiting bandwidth. You will identify when business demand exceeds recruiter or interviewer capacity and provide the impact analysis used for trade-off discussions with senior stakeholders. Recruiting Intelligence & Process Optimization Root Cause Analysis: Conduct deep-dive audits into the recruiting lifecycle. You will identify specific frict

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