Senior Solutions Engineer

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Description

As a Senior Solutions Engineer at CircleCI you will be the customer’s trusted technical advisor throughout the sales and retention lifecycle. You’ll provide hands-on advice for cloud-based and single tenant deployment and product guidance with CircleCI’s largest prospects and customers. You will serve as the technical expert and owner of deal validation strategy, collaborating with account executives and success managers to identify customer business goals, needs, and pains and showing how CircleCI can address them. What You’ll Do Lead the technical implementation and day-to-day management of CircleCI Demonstrations and proof-of-concepts. Demonstrate the technical feasibility , integrated into our customer’s technology stack, ensuring early customer success and a long-term business relationship. Serve as a technical advisor and subject matter expert for customers, offering guidance on product implementation, adoption, and best practices. Conduct in-depth analysis of customer use cases, identify opportunities for product optimization, and provide feedback to internal teams for improvements. Support strategic planning conversations with customer executives; connecting software delivery challenges with corporate objectives, articulating their full business impact. Lead technical discussions with enterprise clients, addressing complex issues, customizations, and integrations to meet customer-specific requirements. Develop and deliver technical training sessions, workshops, and documentation to empower customers to maximize the value of CircleCI products. Stay up-to-date on industry trends, product updates, and emerging technologies to continuously enhance your technical knowledge and customer support

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