Claims Officer Nassau

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Description

, with over 600 employees and offices in Bermuda, the Bahamas, Barbados, the British Virgin Islands, the Cayman Islands, Turks & Caicos Islands, Anguilla, Antigua and Barbuda, Montserrat, Dominica, St. Lucia, St. Vincent, Saint Maarten, Grenada, Trinidad and Tobago, Guyana, Curacao, Aruba, Jamaica and Belize, we offer a complete range of premier financial and insurance services to our individual and corporate clients. THE ROLE | The primary duties for the Claims Officer will include but not be limited to interviewing clients about their claims, recording all relevant information, liaising with S&G Claims Engineers and repairers, and overseeing claim settlements. Other duties will include customer service, administrative, and clerical duties to support the primary duties as well as participation in projects as assigned. Main responsibilities include:Ensures that all claims are processed in a timely manner, and that appropriate level of communication is maintained throughout the process with relevant parties;Interviews claimants and third parties to determine the facts of the claims, levels of liability, and inspects on site damaged vehicles and properties as part of the process;Communicates and consults with the investigating Claims Engineer to review his/her reports and get additional information as required;Reviews estimates and approves settlements within authorized limits; negotiates with claimants when required;Liaises with repairers mainly to confirm their ability to adequately repair the vehicle or property, availability of parts, and whether client deductible has been met;Maintains an effective follow up system to ensure that no claim is left unresolvedImmediately refers any personal injury claim above given authority, cyclist accidents and pedestria

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