Digital Solutions Specialist

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Description

The role combines business process awareness with digital execution capability, grounded in Leanthinking and continuous improvement. Key ResponsibilitiesBusiness Process Optimization (Lean-Focused)Build a working understanding of Newport Water’s operations and key workflowsSupport teams across Sales, Operations, Finance, and Service in reviewing and improving processesIdentify inefficiencies, bottlenecks, and sources of waste in day-to-day activitiesAssist in redesigning workflows to improve efficiency, consistency, and client experienceApply Lean thinking to simplify processes and reduce unnecessary stepsContribute to a culture of continuous improvement through small, practical changesRequirements Gathering & Process MappingWork with team members to understand current processes and challengesHelp identify required data inputs, outputs, and dependenciesDocument current-state and future-state workflows in a clear and practical waySupport the translation of business

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