Customer Service Representative Cigna Healthcare

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Description

Summary  The Cigna Group is a global Health Service company that is dedicated to helping people improve their health and vitality. Our Medical Proclaim Provider team seeks dedicated, compassionate, and empathetic Customer Service Representatives, who are genuinely interested in helping people at some critical points of their lives, to join our team.     Responsibilities Answer inbound calls from health care providers with inquiries regarding medical claims, benefits, appeals, prior authorizations, and medical codes.      Qualifications  High School diploma or equivalent  1 year of customer service experience is required  A dedicated workspace with no distractions is required  Intermediate proficiency in Microsoft Outlook Knowledge of Medical Terminology a PLUS Excellent written and oral communication skills If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and im

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