Member Support Specialist

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Description

DescriptionAbout Us:Revive is a dynamic and innovative organization specializing in healthcare delivery and technology. Position DescriptionThe Member Support Specialist is responsible for answering incoming calls, emails, and chats from the Members and Care Coordinators. Use, protect, and disclose members protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standardsPerform outbound calls to members as needed or assignedPerform additional duties as assignedRequirementsHigh school diploma or GED requiredTwo (2) or more years’ of call center experiencePrevious experience working with health insurance or in a health care environmentComputer literate with strong data entry skillsCustomer service-orientedExcellent verbal and written communication skillsStrong active listening skillsImpeccable telephone skills and telephone etiquetteAbility to maintain c

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