L2 Support Engineer

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Description

Provide L2 support for applications developed in Mainframe, Cobol, Java/C#, hosted on Client Infrastructure, and using SQL databases. Troubleshoot and resolve application issues, ensuring minimal disruption to business operations. Monitor application performance and system health, identifying and addressing potential issues proactively. Collaborate with L1 support, development teams, and other stakeholders to resolve complex technical problems. Perform root cause analysis for recurring issues a…

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