Data Analyst Retention

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Description

Ollie was born with the mission of improving the lives of pets and pet parents nationwide. We make human-grade pet food, tailored for each dog’s nutritional needs, and deliver directly to our customers’ doors. Ollie is looking for a Data Analyst to join the cross functional team responsible for building subscription retention and member loyalty. This role is ideal for someone who is highly analytical, curious about customer behavior, comfortable working with imperfect business questions, and excited to translate data into decisions. S. What You'll Do: Drive a data-driven approach to optimizing the Ollie member experience alongside peers from product, marketing, CX, & research through:Exploratory analytical projects that identify actionable learnings & create high-value hypothesesHypothesis & initiative valuation to inform prioritizationThoughtful test design & measurement for new experiences & features that makes sure we are constantly learningSupport the cross-functional team as the go-to data resource through ad hoc analysis, thought leadership on metric definition, sharing/presenting analyses, identifying & communicating data/tech needs, and contributing new ideasHelp build and maintain analytical excellence at Ollie by contributing ideas to enhance processes and being a key voice for how using data can innova

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