Service Delivery Manager (Oracle Cloud Infrastructure)

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Description

Manage day-to-day operations and support of Oracle Cloud Infrastructure (OCI) environments. Monitor service performance and ensure compliance with agreed SLAs and KPIs. Lead incident, problem, and change management activities. Coordinate with vendors, support partners, and internal stakeholders to resolve issues and improve service quality. Drive continuous service improvement initiatives and operational efficiency. Prepare and present service reports, dashboards, and operational reviews. Ensur…

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