Agent Reliability Engineer, GTM

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Description

ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. ABOUT THE TEAM: GTM Engineering builds the AI agents, systems, and automation that power how our go-to-market teams work. We partner across Sales, Marketing, Customer Success, Support, and other GTM functions to identify high-leverage problems and build solutions that improve speed, quality, and scale. Our work spans four core areas: - Identify — find high-leverage GTM workflows where AI can meaningfully improve how we operate - Build — design, build, and deploy production AI agents and automated workflows across GTM - Enable — drive adoption through thoughtful rollouts, playbooks, best practices, and ongoing enablement - Evangelize — share what we build

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