Associate Application Support Consultant (Swedish speaking)

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Description

Meet Unit4. At the heart of what we do lies a simple yet profound purpose: Improve how people work by focusing on what truly matters. We’re shaping how work should feel, and we empower our people by providing them with the right tools to achieve the autonomy they need - it's what makes us unique. As an Associate Application Support Consultant, you are the first point of contact for our customers on IT and Business Application related questions for our solutions. To comply with the Company’s information and Security Work in a team environment to help and assist colleagues. Strong communication skills and fluent in English (verbal and written)Strong communication skills and fluent in Swedish (verbal and written)Exhibits good analytical and problem-solving abilitiesFinancial/Accounting background (is a plus)Common knowledge of Microsoft technologies, workplace processes and IT infrastructureExceptional Customer facing skills, understand and be able to implement the concept of exceptional Customer ServiceFinance background or experience using financial would is an advantagePrevious experience of working in a Customer Service environment is an advantageAbility to manage your own time to prioritise workload and meet deadlinesFriendly and professional manner with an enthusiastic positive approach to tasksAble to use initiative and work alone, and as part of a teamPossess ability to work in a Dual Working EnvironmentKnowledge on a given Unit4 ERP module or other module(s) will be an assetKnowledge or experience with ServiceNow and ITIL Who we areWe are a people-first community that nurtures all the areas that surround your working experience. We believe that ‘How work should feel’ is an evolving statement. Our commitment to equityUnit4 is committed to ensuring equal opportunity for everyone. We make our hiring decisions solely based on skills, qualifications, and our current business needs. We know that diversity brings fresh perspectives, ideas, and solutions to our company. This is the essence of our culture. We also welcome and encourage people who are pregnant and/or parents-to-be to apply. If you would like to know more about our commitment to diversity, visit our blogs:Our focus to DEI remains central to who we areInclusive hiring at Unit4: Building equal opportunities for allThis role may require security clearance required for customer projects and access to sensitive (customer) data. That means that after you have accepted our offer, we could ask for background checks. Subject to applicable local laws, such security checks may require disclosure of personal information including criminal record declaration, right to work, personal identification and work history. No worries though – we'll handle it according to local privacy laws and keep your info safe. Questions? Feel free to reach out!

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