Senior Principal Site Reliability Engineer, Infrastructure & Platform

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Description

We are looking for a Senior Site Reliability Engineer that leads with kindness, and possesses a strong software development background to join our Infrastructure Engineering team. Your primary focus will be building automation, tooling, and internal platforms that enable our team to operate a global, multi-datacenter infrastructure spanning a growing number of Points of Presence across the globe. Deep familiarity with production infrastructure -- bare-metal hypervisors, containerized workloads, Kubernetes clusters, and cloud platforms -- is essential, but your primary lens should be on automation and code. You will develop internal tools and APIs in Python and Go, design and maintain Ansible automation across hundreds of hosts, build CI/CD pipelines, and create self-service interfaces that reduce toil and eliminate manual operations. You will work within a PCI-DSS compliant environment and participate in a 24x7 on-call rotation. Responsibilities Internal Tooling & Application Development Design and develop internal tools, CLIs, and APIs (primarily in Go and Python) that enable infrastructure self-service, automate complex workflows, and improve operational efficiency Build integrations between infrastructure systems -- connecting CMDB/IPAM (NetBox), secrets management (HashiCorp Vault), hypervisor APIs (Proxmox), monitoring platforms, and CI/CD pipelines into cohesive automated workflows Develop and maintain API clients and libraries for interacting with infrastructure servi

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