Growth Product Manager

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Description Growth Product Manager Company: EPOS360 (a brand of Ant International) Team: AI Commercial, Agentic Growth Team Location: Singapore, with regional scope across Singapore and Malaysia Reports to: Head of AI Commercial About the Team AI Commercial is one of four departments inside EPOS360 Agentic Growth Team (alongside Marketing, Ecommerce, and Customer Success). AI Commercial and Ecommerce jointly own the sales/close numbers for EPOS360, a B2B SaaS point-of-sale platform serving F&B SMEs across Singapore and Malaysia. Role Summary This role owns chat as a growth channel and drives the go-to-market initiatives that run through it, using data and experimentation to decide what to prioritize rather than instinct. This is a product and program role, not a technical architecture role; you partner with engineering on execution rather than owning the technical build yourself. Because growth and GTM work by nature touches marketing, BD, customer success, and engineering at once, strong stakeholder management and the ability to keep initiatives from stalling matter as much as product judgment. Key Responsibilities Chat as a Growth Channel Own the roadmap for chat-based customer experiences from a business and customer-outcome perspective: what the chat should accomplish, for whom, and why Define product requirements and user stories for chat features; partner with engineering on execution without owning the technical build Own message and flow content decisions in partnersh

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